Returns Policy
- K-sports Network Pty Ltd offers a 30-day return-exchange-refund policy on all products unopened or unused and returned in its original condition. Customers must present original sales receipt for all returns and exchanges.
- Please note these special specifications:
1) Refunds will be credited back to the original method of payment. 20% restocking fee will be charged. Postage is not refundable.
2) The return policy does not cover damages caused by misuse, abuse, incorrect assembly, irregular maintenance and physical damages.
3) For merchandise purchased online, please email us at info@k-sports.com to notify us of your intent to return the merchandise, please note the reasons why and include your transaction number. The buyer is responsible for the return shipping fees. A credit will be issued once the merchandise has been received.
4) For merchandise purchased in store, please inspect your merchandise at the time of delivery and pick-up. In the case of damaged or defective merchandise please contact the store where the item was purchased within 24 hours of reception. No claims will be accepted after this time period.
5) All returns are subject to approval by K-sports Network Pty Ltd.
6) K-sports Network Pty Ltd reserves the right to refuse any return or exchange under certain conditions.